Explore how ISP Digital automates and simplifies recurring billing for ISPs using MikroTik.
Ask any ISP admin how the start of the month feels, and you’ll likely hear: “It’s chaos.” Invoices need to go out, payments need to be tracked, and users who didn’t pay last month are still connected—and complaining.
If your team is still doing most of this manually, the stress builds fast. One wrong date or forgotten disconnection, and you’re losing revenue or upsetting users. And when subscribers call to ask, “Why was I billed twice?” or “Why am I still disconnected after payment?”—you’re stuck digging through logs and spreadsheets.
That’s why we built ISP Digital: a recurring billing system made specifically for internet service providers in Bangladesh. It doesn’t just create invoices—it handles the full billing cycle, including plan renewals, reminders, disconnections, and reconnections, all synced with your MikroTik router.
Most billing tools were designed for SaaS companies, not for ISPs juggling usage, router control, and physical infrastructure. Recurring billing in the ISP world isn’t just about sending a monthly invoice—it’s about syncing with how users actually consume internet service.
Here’s what it looks like inside ISP Digital:
Auto-generated invoices based on each user's billing cycle
Scheduled reminders before and after due dates
Auto disconnection for unpaid users, directly via MikroTik
Auto-reconnection when payment is confirmed
Package renewals happen in sync with router bandwidth limits
Detailed logs to track who got billed, who paid, who was cut off
It’s not just “automation” for the sake of it—it’s practical. You set the rules once, and the system keeps your subscriber base under control, without you having to manually follow up every month.
Here’s what you get inside ISP Digital when you’re managing recurring billing for your subscribers:
You choose the billing date—monthly, biweekly, or custom. ISP Digital auto-generates invoices for each active subscriber based on their assigned package. No need to export from Excel or use third-party tools.
Before the bill is due, subscribers get polite reminders. After the due date, they get follow-ups. This cuts down late payments without your team having to call anyone. All messages are auto-sent, branded, and fully trackable.
Late payments? The system automatically disconnects the user from the MikroTik router. You don’t need to log in or remember who’s late. You can also set a grace period before cut-off.
Once the bill is cleared, the system triggers an instant reconnection. No need to manually approve users. This builds trust and reduces support calls.
Every action—invoice sent, reminder triggered, disconnection applied—is recorded. You get a clear audit trail. Useful for support, disputes, and BTRC compliance.
Recurring billing isn’t magic. It’s just well-designed logic doing the repetitive tasks for you—accurately, every time. ISP Digital turns what used to be an admin headache into a smooth, visual workflow. Here’s what the full recurring cycle looks like inside the software:
From the Billing Summary screen, admins can instantly see:
Total subscribers billed this month
Number of paid vs unpaid users
Upcoming due amounts
Active disconnections
This gives you a financial snapshot of your business—no manual report pulling.
Each user profile includes billing frequency (monthly, bi-weekly), current plan, dues, next invoice date, and payment method (cash, bKash, bank).
You can manually override a user’s billing if needed—pause, resume, or mark as paid.
Once a subscriber is tagged for recurring billing, ISP Digital does the rest. On the configured date (e.g., 1st of each month), the system:
Generates the invoice
Sends it via SMS or email
Marks the due date
Logs the invoice ID and delivery status
No more manually preparing monthly invoices one by one.
Admins can set when reminders go out—before due date, after due, and final notice. SMS/Email history is tracked inside each subscriber log.
This helps prove reminders were sent in case of disputes or reconnection delays.
When a user fails to pay within the grace period, ISP Digital talks to your MikroTik router and auto-disconnects their service.
Once payment is received (either manually or via online gateway), the system reconnects the user instantly—no human input needed.
Every billing action is tracked: invoice creation, reminder sent, disconnection, reconnection, payment received. This makes compliance with BTRC audits or dispute resolution faster and more transparent.
Yes. ISP Digital is built specifically with MikroTik integration. Billing, disconnection, and reconnection can all be automated through API rules once billing events are triggered.
Absolutely. You can set SMS or email reminder intervals for different packages or customer types. Each reminder is logged in the user’s profile.
Every action—invoice generated, reminder sent, disconnection issued—is logged in the system. You’ll have a clear history to reference or export for disputes.
Yes. Even with automation, you can pause billing, adjust amounts, or mark invoices as paid manually—without breaking the recurring cycle for others.
Yes. ISP Digital stores subscriber payment history, connection logs, and invoice records, making compliance audits and summaries easier to generate.
Recurring billing might seem like a backend task—but for ISPs, it’s often the difference between a smooth operation and daily chaos. Without automation, you're left chasing dues, answering angry calls, or fixing avoidable errors.
With ISP Digital, you don’t just reduce admin work. You fix the root problem: inconsistent billing cycles and manual tracking. When the system takes care of collections, disconnections, and reminders, your team finally gets time to focus on real growth.
And when things just work, your customers notice.
If you're spending hours on Excel sheets, reminder calls, or tracking dues, it’s time to stop juggling and start managing.
Try ISP Digital and see how automated billing can simplify your ISP operations—without changing how you work.
